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Accessibility

Built to beused byeveryone

This page states what we measure, what we know is not perfect yet, and how to tell us about a barrier so we can fix it rather than log it.

A statement with specifics in it.

We aim to meet WCAG 2.2 Level AA on this website and in the materials we hand to clients. Where we fall short, we would rather say so here than let you discover it.

01 How the site is built

  • Content is in the HTML. Every animation is an enhancement layered on top, so nothing is hidden until a script decides to reveal it — if the bundle fails, the page still reads.
  • Text contrast is measured against the background each string actually sits on, using APCA, and the build fails if a body-text tier drops below the threshold.
  • Every interactive control is reachable and operable by keyboard, with a visible focus style, and there is a skip link to the main landmark.
  • Images carry descriptive alternative text; decorative marks and icons are hidden from assistive technology.
  • Headings are used in order and landmarks are real, so a screen reader user can navigate by structure rather than by scrolling.

02 Motion

This site uses scroll-driven motion. Setting "reduce motion" in your operating system removes it — including part-way through a visit, without a reload — and the page is fully readable and usable with the motion layer switched off. No content is only reachable by animating to it.

03 What has been measured

Automated auditing runs against every page of this site at phone and desktop widths, using axe-core with the WCAG 2.0 A/AA, 2.1 A/AA, 2.2 AA and best-practice rule sets, plus a separate build-time probe for text contrast, touch-target size, spacing and type scale.

At the date above, both report no violations on any page.

04 Known limitations

Automated tools catch roughly a third to a half of accessibility problems. We would rather list what has not been done than imply it has.

  • No manual screen-reader pass has been completed. VoiceOver, NVDA and JAWS have not been used to walk these pages end to end, and automated checks are not a substitute for that.
  • The horizontal panel rail takes keyboard focus and scrolls with the arrow keys, but it is still a scrolling region: on a narrow screen with a mouse only it is less comfortable than the rest of the page.
  • No cognitive-load or plain-language review has been carried out with people outside the practice.
  • Colour contrast is measured against the colour each string actually sits on. Where text sits over a photograph it is measured against a solid scrim rather than the image itself, which is a conservative reading but not a perfect one.

05 In the room

Accessibility requirements for a session — captioning, materials in advance, large-print or digital workbooks, a step-free venue, breaks at a particular cadence — are part of the scope conversation rather than an accommodation requested late. Tell us at the consultation and it goes into the written scope.

06 Telling us about a barrier

Email hello@hart2heartconnection.com with the page and what happened. We will reply within one business day, tell you what we found, and give you a date for the fix. If a fix will take time, we will offer the content another way in the meantime.

This statement describes the site as built and audited at the date above. It should be re-checked after any significant change, and a full third-party audit is recommended before the site is used in a public-sector procurement where a VPAT or accessibility conformance report may be requested.

Found something that does not work?

Tell us. We would rather fix it than have you work around it.

Report a barrier